Privacy Policy

Effective Date: October 14, 2024

1. Introduction

At Taddle Tales, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our platform to create personalized digital books and stories.

2. Information We Collect

When using Taddle Tales, we may collect the following types of information:

  • Personal Information: This includes your name, email address, and payment details when you sign up or make purchases. We do not store your financial data; payment processing is securely handled by Stripe.
  • Content You Create: The stories, characters, and illustrations you create are stored on our platform.
  • Usage Data: We collect information on how you interact with our platform (e.g., page views, clicks) to improve our services.
3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To enable you to create personalized digital books and stories.
  • Improving Our Platform: To analyze usage data and make enhancements to our platform’s features and performance.
  • Customer Support: To respond to inquiries, resolve issues, and offer support related to your use of Taddle Tales.
  • Marketing and Communication: To send updates, newsletters, or special offers (with your consent). You can opt out of receiving these communications at any time.
  • Security: To ensure the safety and security of your data on our platform.
4. Sharing Your Information

We do not sell or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following scenarios:

  • Service Providers: We may share your information with trusted third-party providers who help us deliver our services (e.g., payment processing with Stripe). These providers are bound by strict confidentiality agreements.
  • Legal Obligations: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
5. Data Security

We use industry-standard encryption to protect your personal data and ensure its confidentiality. Our payment processing is handled by Stripe, and no financial information is stored on our servers. We take reasonable measures to prevent unauthorized access, alteration, or misuse of your data.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can access and review the personal information we have about you at any time by logging into your account.
  • Correction: If your information is incorrect or outdated, you can update it through your account settings.
  • Deletion: You can request the deletion of your account and personal data by contacting our support team.
  • Opt-Out: You can opt out of marketing communications by following the instructions in the email or contacting us directly.
7. Children’s Privacy

While Taddle Tales is designed for parents, caregivers, and educators, we understand that children may be involved in the creation process. Taddle Tales is not intended for direct use by children under the age of 13. Parents and caregivers should be actively involved in the story creation process, ensuring that all content is appropriate.

8. Cookies

We use cookies to improve your experience on our platform. Cookies help us remember your preferences, enhance security, and improve overall functionality. You can choose to disable cookies through your browser settings, though this may limit certain features of our platform.

9. Third-Party Links

Taddle Tales may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or a prominent notice on our platform. Your continued use of Taddle Tales after the changes take effect will signify your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our support team.